I’ve never been a fan of the Zune, back in November of ’06 I laid out 10 reasons the Zune would fail and was surprised by the number of Zune fans that told me I was dead wrong. Of course the ultimate expression of Zune fandom was when Steve Smith’s got himself tattooed with the ZUNE logo.
This was social media at its best. A fan interested in a product takes up the mantel of that product on behalf of the brand and evangelizes for it in their own communities. Even I had to second guess my Zune bashing, if a seemingly sane man was willing to permanently brand himself with its logo for no money or other consideration.
Fast forward two years and the flip side of social media shows how quickly a brand can be torn down. The Zune tattoo guy is back and he is not happy. In a video posted to YouTube mszunefan (aka Zune Tattoo guy) outlines why he is unhappy with Microsoft. In a fairly damning and somewhat compelling video he highlights why he thinks the product has failed and its lack of future prospects. Clearly indicating the the 50 thousand people who have watchde it so far that they should avoid the Zune.
From fan to foe in a Web 2.0 minute. Social media giveth and social media taketh away.